About Us
Welcome to The Tap Specialist! We are the UK's leading online retailer of Boiling Water Taps, Instant Filter Taps, and Accessories. As a proud female-owned and family-founded business, we are dedicated to bringing you the finest selection of kitchen taps, sinks, and accessories with a commitment to exceptional customer service.
Our founder, Hannah Freeman, envisioned a company where attention to detail, personalised service, and high-quality products are at the heart of everything we do. We serve both domestic and commercial customers, ensuring everyone receives the highest level of service and quality.
Our Philosophy
At The Tap Specialist, our user-friendly and convenient online store means you no longer have to waste time or brave crowded shops in search of your perfect tap solution. Since we're exclusively online, we save on expensive showroom costs and pass those savings directly to you! Many of our products are available for delivery within 2 working days, free of charge, directly from our warehouse to your door.
Why Choose TheTapSpecialist.co.uk?
- Authorised Dealer: We are an authorised dealer of every brand we carry, ensuring you receive the full manufacturer's warranty with every purchase.
- Satisfaction Guaranteed: We handpick all manufacturers on our site to ensure you receive a quality product. Our owners personally select these products to guarantee your satisfaction.
- Customer Service Is Our Top Priority: Our goal is to deliver the ultimate customer experience. We strive for excellence in customer service and are committed to providing value at all times. You can read what our customers say on our Reviews page. Expect prompt communication from us immediately after your order is placed and when your product ships.
- 100% Safe and Secure Online Shopping: We want you to shop with confidence. We offer payment options with the most trusted providers of online transactions. Your credit card information is encrypted and securely processed.
Contact Us
If you have any questions about our products or would like to check the availability of an item, please contact the team via Live Chat , Whatsapp Message/Phone: 0208 016 8898, or Email: info@thetapspecialist.co.uk. We would love to hear from you!
(Our Customer Service teams are live Mon-Fri 8am-8pm/Sat & Sun 9am-6pm, supported by our Automated AI Livechat Help desk, which is open 24 hours a day/365 days a year!)
Subscribe to our Newsletter
Join our newsletter and you'll be entered into a prize draw for a £250 gift card. You'll also receive priority invites to sales, new releases, interiors inspiration, and more!
Thank you for choosing The Tap Specialist. We look forward to helping you create the kitchen of your dreams with our exceptional products and dedicated service.