Fohen – Frequently Asked Questions

✅ What is the Fohen Modena tap?

• The Fohen Modena is a digital “instant boiling water tap” — it supplies near-boiling water on demand, as well as standard hot and cold water from the same spout.
  
• It also includes a carbon & phosphate filter to treat the mains water before it enters the boiler unit.

💧 Why does the tap have a filter — what does it do?

• The built-in filter reduces chemicals, mineral deposits and impurities in your mains supply before the water reaches the boiler. This helps prevent limescale build-up in the boiler and internal parts.
  
• Cleaner, filtered water helps protect the system and prolongs its lifespan, while keeping water taste and quality better.
  

How often should I change the filter?

• If you live in a soft water area — replace the filter every 6 months.
  
• If you live in a hard water area — replace the filter every 3 months to keep the boiler protected from limescale buildup.
  
• Many users note that failure to change the filter as recommended can lead to reduced performance (slow flow, limescale) — and may affect warranty.
  

🔧 How do I replace the filter?

• Turn off the cold mains water isolation valve.
  
• Switch off the boiler’s power supply.
  
• Unscrew and remove the old filter cartridge — some water may drip; place a bowl under to catch it.
• Insert the new filter (wet the connector seals if recommended), screw the housing back in.
  
• Turn water and power back on. Flush the system (run-off some water) to clear any air, then you’re ready to use your tap again.
  

🔎 What happens if I don’t change the filter regularly?

• Water flow may become slower (clogged filter).
  
• Limescale or mineral deposits can build up in the boiler — risking damage, reduced performance or even failure.
  
• You could lose warranty protection if maintenance guidelines (filter replacement) aren’t followed.
  

🔗 Purchase Replacement Filters

If you need to replace your filter for the Fohen Modena (or equivalent boiling water tap), you can grab them here: [Replacement Filters – Instant Boiling Water Taps]

Does the Fohen Modena Tap handle move backwards?

The handle for the standard hot and cold water on a Fohen Modena tap is a mixer lever handle that moves forward and backward (outwards), but it should not move backward past the neutral "off" position. Key features regarding the handle movement:

• The handle primarily moves forward and outward to avoid collision with a wall or splashback behind the tap.
• The boiling water function uses a separate mechanism with a child-safe spring lock that requires a push-down and twist-and-hold action, which springs back to the off position when released.
• For the standard mixer handle, moving it backwards past the neutral position is not the intended operation, and some similar taps use a progressive valve designed specifically so the lever only moves outwards and forwards. 
  

Does the Fohen Modena Tap have a 360 swivel spout?

• Yes, the Fohen Modena tap features a 360-degree swivel spout. This design feature is intended for ease of use and accessibility in the kitchen, allowing water access in all directions.  

• Brochure

• User Manual