Hanstrom 1 Year Extended Warranty
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By placing this order, you agree to our Terms and Conditions and Returns Policy.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 80 million deliveries and removed over 56 thousand tonnes of carbon.
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.
- FREE UK Mainland Delivery
- Authorised Dealer
- 100% Secure Shopping
- No Hidden Fees
- Great Customer Service
Standard Warranty
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All Hanstrom products come with a minimum 1-year manufacturer’s guarantee from the date of purchase.
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This standard warranty covers both the boiler and the tap for one year (unless otherwise stated).
Extended Warranty
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A 1-year extended warranty can be purchased in addition
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This extends your cover for an additional 12 months after the standard warranty ends.
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This extended warranty must be purchased separately if you want protection beyond the first year.
Important Information
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Registration: Make sure you register your product on the Hanstrom website so you receive full support and service.
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Warranty claims: If you experience a fault or defect, contact Hanstrom directly to start the warranty process.
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Voiding the warranty: Damage caused by misuse, incorrect installation, or neglect will invalidate the warranty.
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Filter changes: You must follow the recommended filter replacement schedule to maintain performance and keep the warranty valid.
Delivery Details
Delivery Details
We Offer Free Shipping Across The UK
Order confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Where does thetapspecialist.co.uk deliver?
We deliver anywhere in the UK (United Kingdom)
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
If your address is outside of the UK mainland please contact the team for a delivery quote by email: info@thetapspecialist.co.uk
FAQ'S
FAQ'S
Find A Local Plumber
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