How Is The Filtered Instant Hot & Filtered Cold Controlled? 

• Filtered instant hot water is dispensed when you press down the sprung handle control, and automatically shuts off when you release (for safety), whereas filtered cold is controlled in the standard lever movement on and off.
• Consistent Quality: Enjoy the purest water with reliable filtration and precise temperature control.

Ease of Use: Simple installation and intuitive controls make this tap user-friendly and convenient.

How Do I Register My Hanstrom Tap for Warranty?

-All Hanstrom products are automatically registered on purchase so customers don't need to register.

The tap comes with 2 years warranty and the boilers come with 1 year warranty.

Q: What warranty does the Hanstrom 4-in-1 come with, and what support is available if something goes wrong?

A: The tap comes with a standard 2-year manufacturer’s warranty, extendable to 3 years for £99. If an issue occurs, Hanstrom provides fast troubleshooting via phone or email, with The Tap Specialist as backup. Faulty components are repaired or replaced under warranty.

How do I change the filter on my tap?

- Please follow the instructions as recommended by our partners at Hanstrom:
1. Switch off your boiler and water at the mains
2. Drain the tap (cold side) until the water stops
3. Unscrew the old filter
4. Screw on the new filter

Q: Which filters should I use, and can I use third-party options?

A: We recommend using official K5 Hanstrom filters, replaced every 6 months. Hard water areas should use the included hard water filter. Using third-party filters may affect warranty and performance.

Q: How much space is needed under the sink for the Hanstrom filter and boiler system?

A: The Hanstrom system is designed to be compact and space-efficient for under-sink installation.

* 275mm (H) x 188mm (W) x 188mm (D)
* approx. 281mm (H) x 68mm (Diameter)

These components fit neatly in most standard kitchen cabinets, leaving room for storage and easy access.

Does the Hanstrom Flex Pro provide instant boiling water?

Yes, the integrated 2.4L boiler provides near-instant boiling water whenever required.

Does this tap include filtered water?

Yes, the tap includes a dedicated filtered cold water function and a free filter.

What pressure is required?

The Hanstrom Flex Pro operates between 1.5 and 5.0 bar pressure.

Does the tap come with everything needed for installation?

Yes, the package includes the tap, boiler tank, filter and installation kit.

Is the boiling water function safe for children?

Yes, the tap includes a child-safe spring-loaded handle and digital boiler controls to help prevent accidental operation.

Can this replace my kettle?

For most households, yes. The instant boiling water function significantly reduces the need for a traditional kettle.

Key Features

4-in-1 Functionality

Enjoy four water options from a single tap:

• Instant boiling water
  
• Filtered cold drinking water
  
• Standard hot water
  
• Standard cold water
  

Instant Boiling Water on Demand

No more waiting for the kettle to boil. Get near-instant boiling water whenever you need it for:

• Tea and coffee
  
• Cooking and food preparation
  
• Filling pans quickly
  
• Sterilising baby bottles and kutensils
  

Filtered Drinking Water

The dedicated filtration system helps reduce impurities while improving the taste and quality of your drinking water.

Stylish Swan Neck Design

The elegant swan neck spout complements both contemporary and traditional kitchens, making it a practical and stylish centrepiece.

Advanced Safety Features

Designed with family safety in mind:

• Child-safe spring-loaded boiling water handle
  
• Digital boiler controls
  
• Controlled boiling water delivery
  

Complete Installation Package

Every Hanstrom Flex Pro includes:

• Swan neck 4-in-1 tap
  
• 2.4L boiler tank
  
• Free water filter
  
• Full installation kit
  

• Installation Guide